Success Case

Profet AI Supports GIS in Advancing Manufacturing AI from Deployment to Organizational Capability

As competition intensifies across the high-end consumer electronics supply chain, manufacturers are facing greater pressure to improve quality, delivery speed, and operational resilience across increasingly distributed global supply networks. Profet AI, a manufacturing-focused AI software company, has continued to deepen its collaboration with General Interface Solution (GIS) Holding Ltd., supporting GIS in expanding AI applications from yield, quality, and efficiency improvement on the production floor to cross-process knowledge extraction, model development, and organizational capability building.

Over roughly two years of collaboration, the two companies have completed more than 100 AI projects and built over 1,500 AI models across manufacturing scenarios including process improvement, quality analysis, and anomaly prediction. Through Profet AI’s platform and implementation methodology, GIS has moved beyond using AI to solve isolated production line issues. AI is gradually becoming a working method that supports continuous improvement and decision-making across engineering teams.

From Customer Requirements to Supply Chain Competition, AI Becomes a Key Driver of Manufacturing Upgrade

GIS Chairman and Chief Strategy Officer Chou Hsien-ying said the company’s AI adoption was driven not only by the rapid development of AI technology, but also by customer expectations around quality, delivery, and response speed. As competition increases in the high-end consumer electronics supply chain, manufacturers must continue strengthening their operational capabilities to remain competitive in an environment shaped by supply chain diversification and rising resilience requirements.

“AI adoption is not simply about following a technology trend,” Chou said. “What matters is whether AI can truly enter company operations and help us continuously improve quality, delivery, and response speed, so we can better serve our customers and supply chain partners.”

He also noted that the rapid rise of regional supply chains has made supply chain security and resilience a higher priority for both countries and enterprises. For manufacturers, the key question is no longer only where to deploy production capacity, but how to use AI to improve quality, speed, and overall competitiveness across operations.

More Than 100 AI Projects Create New Room for Process Improvement

In terms of tangible results, GIS has used AI to re-examine process data that was previously considered close to its improvement limit, uncovering new opportunities for optimization.

On one optical display film production line, for example, the defect rate related to particle contamination had previously approached 10%. With Profet AI’s support in building models, analyzing key factors, and adjusting process parameters, the defect rate was reduced to nearly zero. In another glue coating process, bubble-related defects were previously around 0.3% to 0.4%. After AI-driven analysis and improvement, the rate was reduced to approximately 0.2%, cutting defects by about half.

The significance of these results goes beyond individual metric improvements. They also helped engineering teams recognize that many processes that appear stable or already within target can still reveal new room for optimization through AI and data analysis.

From SOPs to Cross-Process Correlation, Turning Senior Engineering Experience into Replicable Capability

Manufacturing improvement has traditionally relied heavily on the experience accumulated by senior engineers, which is then translated into standard operating procedures. However, most conventional SOPs remain limited to a single station or process. When problems involve cross-process correlations, manufacturers still depend heavily on the judgment of experienced engineers.

Through its collaboration with Profet AI, GIS has further transformed process data and know-how accumulated across different stations into models. This helps engineering teams identify correlations across processes and gradually shift process improvement from individual experience toward capabilities that can be continuously accumulated, replicated, and transferred through systems.

“In the past, many improvements depended on strong engineers and senior engineers because they were the ones who held cross-process know-how,” Chou said. “The major value of AI is that it helps us identify these cross-process correlations and codify them into models and operational language. This allows process improvement to gradually move from relying on people to relying on models and systems.”

Profet AI Provides Not Just Tools, but a Method Companies Can Internalize

Speaking about why GIS chose Profet AI, Chou said GIS valued Profet AI’s manufacturing experience and its proven implementation experience across relevant industries. More importantly, Profet AI does not simply help enterprises complete individual projects. It provides a platform and methodology that helps companies build their own AI application capabilities.

Chou described the collaboration as a capability-building process. The GIS team first learned from Profet AI how AI can be introduced into production and manufacturing workflows. The two teams then jointly identified improvement topics and worked together to move from learning to implementation, with GIS’s internal teams collaborating closely with Profet AI’s consultants.

“Profet AI is more like giving us the fishing rod, not just the fish,” Chou said. “Through this process, we learned how to develop our own improvement know-how and AI application culture within the company.”

Jerry Huang, Co-founder and CEO of Profet AI, said the value of manufacturing AI lies not only in building models, but in turning those models into capabilities that can continuously operate within the enterprise.

“True manufacturing AI should not stop at isolated projects or one-time improvements,” Huang said. “It must turn frontline know-how into enterprise AI assets that can be managed, replicated, and scaled. The GIS case shows how AI can move from single-process improvement to becoming a method for continuous organizational progress.”

Through this collaboration, Profet AI and GIS demonstrate a complete path for manufacturing AI, from project implementation and process improvement to organizational capability building. As global manufacturers continue to address supply chain restructuring, knowledge transfer, and operational efficiency challenges, turning frontline experience into a Domain Twin™ that can be preserved, scaled, and replicated is becoming an important direction for enterprises seeking to move AI from deployment to long-term competitive advantage.

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Profet AI Drives Significant Efficiency in R&D for Chyi Ding, Accelerating Differentiation and Competitive Edge

Nicholas Su, Special Assistant to the Chairman and Acting Spokesperson of Chyi Ding Technology, explaining the necessity of integrating AI into the company’s future development.

Founded in 2003, Chyi Ding Technology specializes in advanced temperature control and AMC (Airborne Molecular Contaminants) removal technologies, serving semiconductor precision environment control and energy-saving engineering sectors. With a robust R&D team, Chyi Ding has garnered numerous accolades, including the Taiwan Excellence Award and MOEA’s SME Innovation Research Award, totaling 33 awards. Its clientele includes the world’s top semiconductor manufacturers and packaging and testing facilities, with customers spread across Taiwan, the US, Germany, Switzerland, Japan, Korea, and Singapore.

“We’ve always been at the forefront of precision temperature control, and in many areas, we’re even regarded as world leaders. However, to push our technology even further, external support is essential,” explains Nicholas Su, Special Assistant to the Chairman and Acting Spokesperson of Chyi Ding Technology. Currently, Chyi Ding is primarily focused on precision temperature control for semiconductor manufacturers and packaging and testing facilities, particularly for exposure and coating machines. As semiconductor manufacturers produce ever-smaller chips, demand for high-precision temperature control equipment from these companies will continue to grow.

Pursuing Advanced R&D: Deciding to Implement AI

“The more precise the manufacturing process, the more critical temperature control becomes,” explains Su. He offers a simple comparison: a strand of hair is about 50,000 nanometers in diameter, whereas TSMC’s current chips are manufactured at just three nanometers. In such an environment, even the slightest change in temperature or humidity can cause thermal expansion or contraction, compromising the wafer yield.

Given that Chyi Ding’s clients are globally recognized semiconductor and packaging/testing giants with stringent requirements, the company continuously seeks breakthroughs and innovations in R&D. “Our competitors are all foreign companies, primarily from Japan,” Su says. As the first and only company in Taiwan to domestically manufacture precision temperature control equipment, Chyi Ding began exploring the potential of AI three years ago as a way to refine their technology and meet the high standards expected by clients.

Su recalls venturing into an entirely new field: “At that time, no one in the company had any experience with AI!” To familiarize himself, Su began experimenting with ChatGPT, initially using it to resolve some legal queries. Eventually, he encouraged colleagues to use ChatGPT to tackle work-related challenges, noticing a significant boost in their productivity. This discovery led him to seriously consider the potential of AI to enhance R&D capabilities at Chyi Ding.

7 Days to Solve a Year-long Roadblock: Profet AI AutoML Significantly Boosts R&D Efficiency

In early October 2023, after evaluating several AI platforms, Chyi Ding decided to implement Profet AI’s AutoML platform. For them, the main goal was to shorten the timeline for R&D advancements and identify overlooked aspects of their research—a task Profet AI’s AutoML platform was well-suited to address.

Nicholas Su explains with an example from their precision temperature control project. They had been working on a research initiative for two years to improve their equipment’s temperature control from ±0.01°C to ±0.001°C. While this adjustment might seem minor, adding an extra decimal point required a whole new level of precision, which had stalled the team for over a year.

He elaborates that precision temperature control is a highly challenging field. Any minor change in airflow or refrigerant flow causes fluctuations in the system’s parameters. “Our team kept hitting a ‘wall,’” Su recalls. “Every time we adjusted one parameter, another would shift, making it impossible to reach the target value.”

The turning point came when the R&D team input all parameters into Profet AI’s platform for analysis. They discovered that some parameters, previously thought to be crucial, were actually insignificant. By identifying key factors and simulating an AI model, the team achieved the ±0.001°C precision within a week. Profet AI’s platform dramatically boosted the R&D team’s efficiency, helping them overcome a year-long hurdle in just seven days.

Profet AI Workshops Facilitate AI Implementation and Streamline Training

Profet AI’s platform was selected primarily due to its user-friendly design and extensive track record. Nicholas Su noted that many of Profet AI’s existing clients overlap with Chyi Ding’s, indicating that Profet AI not only possesses deep industry knowledge but also understands the unique pain points and challenges of semiconductor companies.

In the initial phase of implementing Profet AI, a series of AI workshops were conducted, where professional consultants guided Chyi Ding’s employees in data organization, data application on the AI platform, and selecting suitable models to deploy AI projects across various departments. Su highlighted that many participants in this first round of workshops were not engineers but came mainly from business backgrounds, such as HR and marketing. Yet, by the end of the sessions, these employees had become proficient in using Profet AI’s platform—a remarkable transformation.

Looking ahead, Chyi Ding aims to leverage Profet AI’s tools and methodologies to digitize the expertise of senior employees across departments. By doing so, they hope to significantly reduce the training time for new hires. Instead of learning every step from scratch, new employees can start from an advanced point, allowing them to build on existing, systematized knowledge from the get-go.

Secure Implementation of Profet AI with No Data Leakage  

With multiple research and development patents, Chyi Ding initially had concerns about potential data leakage of its proprietary technology when adopting AI. Nicholas Su explained that Chyi Ding, as an R&D-focused company, has around 60 design and research personnel, representing a quarter of its workforce. Given that many of the company’s technologies are self-developed, Chyi Ding places great importance on the management of patents and trade secrets, recently achieving Taiwan’s TIPS A-level certification for intellectual property management. 

However, Su noted that not all technologies or know-how are suitable for patent applications, which heightened concerns about data security when integrating AI. To address these concerns, Profet AI tailored its implementation plan to host servers within Chyi Ding’s premises, ensuring data remains in-house. This setup allows Chyi Ding to confidently leverage the Profet AI platform, significantly enhancing R&D efficiency and empowering the company to establish a strong competitive edge globally.

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